Océ – In Australia & New Zealand
Océ has a long history of providing sales, support and service to printers throughout the Oceania Region. Across six time zones, Océ provides unbeatable service quality to the digital print markets. We invest heavily in the training, processes and tooling required to ensure the Océ service team’s knowledge and skills are maintained at a premium level, with an experienced regional service team ready to provide the reliable service you need. This includes:
Total solution support
Canon developed systems are designed, manufactured and maintained directly by Océ.
Océ helpdesk
This is the most effective response to minimise downtime. Quick telephone access to a trained Océ specialist provides immediate support. If a technician visit is needed, it can be scheduled and any necessary spares ordered for a first-time fix.
Dedicated support
Product specialists offer a quick escalation route for complex scenarios with a direct route to R&D. System consultants provide support with software application, configuration and integration.
Local support beyond final production
We are so confident with our manufacturing and service support program that we can maintain any Océ manufactured system for five years beyond final production.